Frequently Asked Questions

Client and Hiring Manager FAQs

Getting Started with Sparks Group

What types of positions does Sparks Group specialize in?

Sparks Group is comprised of four specialized divisions: Sparks Office, Sparks Accounting & Finance, Sparks IT, and Sparks Creative. We specialize in staffing for temporary, contract, contract-to-hire and direct hire positions across a wide array of core areas. These include: Administrative and Office Support, Customer Service and Call Center, Human Resources and Talent Acquisition, Paralegal and Legal Support, Accounting & Finance, Contracts and Acquisitions, Information Technology, UX, Digital, and Graphic Design, Online, Social, and Integrated Marketing, and Writing and Content.

How is Sparks Group different from other staffing and recruiting firms?

  • Extensive network of qualified candidates
  • Proven methodology to expedite the “candidate requisition-to-productivity” process
  • Reputation for quality-driven solutions
  • Comprehensive service options
  • Proven track record in placing professional and administrative talent

What does Sparks Group charge for staffing and recruiting services?

Rates are determined each client’s unique staffing requirements. We recommend an exploratory consultation in order to gain a further understanding of your talent needs and business objectives.

What is the average response time a client can expect when requesting talent for a given requirement?

Clients can expect to be contacted for an initial consultation within two hours after placing a request for talent. Sparks Group can successfully fill same day requests as well as provide resumes and schedule interviews for positions that require a more thorough evaluation process. We guarantee that each candidate presented will be pre-qualified with regards to experience, skill-sets and availability.

What services does your firm offer?

Sparks Group offers a diverse array of service options to include: Temporary and Contract, Contract-to-Hire, Direct Hire, Government Solutions and Cleared Services, Payroll Services, and Resource Management Solutions.

For Current Clients

I, or my organization have worked with Sparks Group in the past and would like to staff an additional position. Who do I contact?

Your designated Sparks Group representative is available to assist with your talent needs. For a list of our office locations please click here.

I previously had a great experience with a Sparks Group employee. Can I request them back?

Yes, please contact your designated Sparks Group representative who can assist with the next steps to determine the employee’s availability.

How do I approve time worked?

Click on the “Client Login” link located on the top right-hand corner of this page. Your Login ID is your email address. The password was provided to you via email from the sender webportal@sparkshr.com (this needs to be protected and should not appear as a “mailto:”). For further support, your Sparks Group representative is available to assist.

I have a question regarding billing and invoicing. Who do I contact?

Please contact your designated Sparks Group representative who, based on the knowledge of your account, will work on your behalf to address questions and provide timely solutions.

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